Patients are asked to arrive a few minutes before their appointment time to allow for checking in. There is sometimes a queue. It is impossible for doctors to run to time if patients arrive late.
We expect patients to cancel appointments if they are not able to keep them.
We also expect patients to behave in a reasonable manner and we will not tolerate any sort of abuse towards the doctors and staff.
We reserve the right to remove patients from our list if their behaviour is unacceptable.